We are currently seeking for a Receptionist with the right skill set to join our team. The receptionist performs tasks needed to organize the receptionist's front desk; greeting people, answering and directing phone calls, giving appropriate information to customers and residents; assisting the Executive Director with office administrative responsibilities.
Our senior Assisted Living Facility in Tampa Florida offers a unique blend of assisted living, Alzheimer and memory support care and respite care - all geared toward providing seniors an option for retirement living that combines comfort and security knowing that help is always available when needed.
The basic characteristics of the schedule are as follows:
Schedule is 2pm-9pm.
Able to work weekends and holidays (if and as needed).
Must be computer proficient.
Minimum of a high school diploma or GED.
Minimum of 18 years of age.
Genuine interest in working with the elderly.
Able to handle complaints graciously.
Experienced computer user.
Ability to multi-task and prioritize.
Relate to people in a courteous, understanding and cooperative manner.
Excellent communication (oral and written), organizational and time management skills required.
Must possess outstanding customer service skills (friendly, good attitude and calm disposition) and the ability to interact and build relationship with older adults.
Work independently, be self motivated with multi-tasking abilities, and be detail oriented.
Must be dependable, responsible, and punctual.
Professional personal/dress required.
Must be able to clear level 2 background check (no criminal record), drug screening, and Tuberculosis testing.
Answering telephone (transferring, on-hold, paging).
Directing information to correct sources.
Operate fax machine and copy machine.
Insure community forms are all in order.
Take orders for guest meals.
Keep up to date community apartment roster.
Keep employee telephone list and resident phone list up to date.
Purchase and sell stamps (Resident stamp fund).
Determine inventory on office supplies and submit for approval to management.
Keep common area and front desk tidy (clutter free).
Provide community tours for potential residents.
Respond to resident questions and inquiries.
Respond to emergency calls from residents.
Competency with computer programs (Microsoft Windows, Excel, etc.).
Assisting Administrator with special projects and/or assignments.
Assist in projects as required by Administrator or key management.
Coordinate and implement callbacks, direct mail as directed by key management.